3 Star Reviews for Lexus RX 350

Overview & Reviews

Average Score

4.21/5 Average
602 Total Reviews
Model Overview:

The Lexus RX 350 is a vehicle that's comfortable in its own metal. And why wouldn't it be? This midsize luxury crossover SUV has long been a consumer favorite thanks to its plush ride, spacious interior, strong reliability record and appealing high-tech features. While the RX 350 doesn't promise much in the way of driving passion, its combination of comfort and convenience is hard to top in a five-passenger luxury crossover. It also commands lofty resale values due to that sterling Lexus reputation.

Offering either front- or all-wheel drive, the RX 350 dates back to 2007, when it was introduced as a continuation of the RX 330. It has received significant upgrades in cabin technology over the years, but a generous standard features list and excellent build quality are a given with any Lexus RX 350. Unless you need the versatility of a third-row seat, this Lexus is likely to be a compelling proposition.

User Reviews:

Showing 41 through 50 of 602.00
  • Poor Quality From Canada - 2010 Lexus RX 350
    By -

    When we ordered our 2010 RX we were assured it would come from Japan, all of our previous 5 Lexus were Japan built. When the Canada manufactured RX arrived, dealer was surprised but we took the car. First thing that happened was at about 100 miles the front bumper popped off right at the headlights. Sure it was loose at delivery. Returned to dealer and they wanted to charge to repair the damage. Of course that did not fly and they fixed it no charge. Now at 2000 miles bumper is completely loose again just from normal driving. Also waiting on Lexus Customer Service to respond. In addition to above hood, door and car body are not aligned, build quality poor. Be sure your VIN starts with J.

  • Engine Noise - 2008 Lexus RX 350
    By -

    HELP! Engine very noisy especially whenever I accelerate and I was told by LEXUS that it is normal. When I test drove it, it was not noisy and I thought the noise came from the tires as I was told to change when it was under 20,000 miles as the inner treads were worn.

  • Not for me - 2008 Lexus RX 350
    By -

    All I can say is so far so bad. No fun at all to drive. Cant even feel the road. Armrest is worthless because it is too short to rest your arm on it. Vibrations and rattles that are very annoying. Disabling navigation and bluetooth features while moving renders options I paid for useless. Center console poorly designed.

  • Hate the new 2013 RX 350 - 2013 Lexus RX 350
    By -

    Let me start my review by saying that I loved my 2010 RX 350. Why havent I read that the 2013 RX 350 has a much stiffer suspension and harder seats. Even my husband who doesnt care about comfort in car has noticed that the seats are hard. I leased the 2013 RX 350 non sport model. NON Sport and it has a very harsh bouncy ride. I so wish that I had not turned in my 2010 for this model.

  • A lot room for improvement as a "Luxury" vehicle - 2017 Lexus RX 350
    By -

    The front wind shield wiper makes annoying noise when the blade hits the left end. The newly designed rear wipers can not reach the lower left and upper right corner under raining condition and create blind spots. The acceleration peddle is very noisy when it is released and this should never happen to a "Luxury" vehicle. The discomfort seats give a feeling of riding on a cheap truck.

  • Unsafe vehicle - avoid at any cost - 2010 Lexus RX 350
    By -

    Have had this car for a month. While it drives better than our previous 2007 Rx this vehicle has a fatal design flaw - it rolls back on even slight incline. The dealership says that it is normal and they cannot do anything about that. The previous RX did not do that and so does not our much cheaper 2007 Civic. The car is unsafe to operate. Avoid.

  • Highlander has better interior and ride - 2015 Lexus RX 350
    By -

    This review is based on a test drive, not ownership. Shopping for a mid-sized, crossover for the wife to replace her 15 year old Sequoia. The kids are grown so it was time to move down on size and up in luxury. I really thought the RX would be a great fit. The wife wants a Toyota as we have had great experience with them from a reliability standpoint but she wants something easier to handle in parking lots (which would be damn near anything compared to the Sequoia). We dont like the wild styling of the new RX so we went to look at CPO 2015s. As soon as we got in, we were both taken back. Everything I read talked about the quality of the interior materials. Huh? Where are they looking? I saw a sea of cheap looking, hard plastic. The door panels were just slabs of plastic as was most of the dash. The Sequoia has a much nicer interior. Then we drove it. I didnt expect a sports sedan, or even an engaging driving experience but this was horrible. It wallowed around turns and floated over undulations like it was on springs with no damping. Disappointed, we went down the street to the Toyota dealer to check out the Highlander. What a difference. The interior was much nicer, with nice, soft simulated leather covering the dash and soft inserts in the door panels. And it drove much better, handling seemed secure and bumps smoothed out. I just amazes me that for these two corporate cousins, the Toyota drives better and has a more luxurious interior for a lot less money than the Lexus.

  • Navigation flaws - 2009 Lexus RX 350
    By -

    We bought a fully loaded 09 RX 350 FWD with the Mark Levinson sound system and navigation/bluetooth system. The biggest disappointment has been these integrated system. Most of the buttons on the touchscreen are greyed out while moving, so that no destination or telephone no. can be entered using the screen. Not even by the passenger - who could safely interact with the system. The voice activated system is awful, taking forever to navigate simple prompts. Similarly, while moving, the radio will not display text info about the playing song using the full screen. You can, however, watch the info slowly scroll by five letters at a time on the little radio screen (risking life and limb).

  • Overpriced - Not as advertised - 2017 Lexus RX 350
    By -

    Excellent ride but technology definitely lags other cars. HUD is totally USELESS and a joke at best. Speed limit is displayed randomly with no logic and makes no sense. It is always on the Navigation display in the center of the dash but only on the HUD less than 10% of the time at best. Where is the logic in that? When I took it back to the dealer, they said it was designed that way to reduce the clutter on the HUD and only show up occasionally as a reminder. Are you serious? When I look for it, it is because I want or need to know speed limit where I’m driving. So now I have to look at the navigation screen in the center of the console and take my eyes off the road. This is a 2018 car and the navigation database is June 2016 almost 2 years old. That is hilarious to me. To spend that much money on a navigation system and then turn around and have to go buy an update Which is 1 year old is insane. Save your money, and use your smart phone with Google Maps which is a better mapping system, more accurate, with latest data, and a better display. The PCS system does not even come remotely close to providing sufficient warning and application of the brakes to keep from hitting someone or something. There is no way you would want to be in front of a car and test the system. And in fact Lexus demonstration videos do not show any test of the system with actual people or vehicles in front of the car but a dummy is used instead. Good thing. I have ridden in a 2016 Infiniti QX60 that provides excellent warning and application of brakes. The 2018 Lexus is no comparison and the system will not adequately or safely perform. The rear hatchback will supposedly open with just a wave of your hand over the L symbol. It didn’t work when they demonstrated car to me, so they had maintenance department disconnect the battery for 30 seconds and reconnected and it worked. When I went to pick the car up for delivery it did not work again. So they repeated the same battery disconnect. It worked before leaving the dealership but the following day it would not work again. I called the dealer and he said I had two options, that I could bring the car back into the dealership, or I could disconnect the battery myself and leave it disconnected for 30 seconds and then reconnect and it will start working again. Seriously? So I just bought a 60+ thousand dollar car and I am going to be disconnecting the battery to reset this system for another 24 hours. The logic for the electronic controls for the navigation system is not user-friendly at all. When you want to do something very simple you struggle through the menu items to find the screen that holds the selection you need to make and often times have to either pull out the manual or search online and find out how to get to the screen that you want to make the selection you need. There is absolutely no logic to that system. My daughters 2016 Infiniti QX 60 which is two years older has a much better and more logical menu system. When I purchased this lecture so I thought I was buying a better car but I was sadly mistaken. I fully intend to sell this car and replace it with a QX 60 for at least $10,000 less.

  • Disappointed! - 2016 Lexus RX 350
    By -

    Poor infotainment system, poor acceleration, very poor steering and you cannot lock the doors and disable the alarm together, thereby making it impossible to leave my dog in the car without fear of theft. Nice luxury , though the seats are a little hard.

Lexus RX 350 Reviews By Year:
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